Incidents | Logto Incidents reported on status page for Logto https://cresclab.status.logto.io/ https://d1lppblt9t2x15.cloudfront.net/logos/2d0c07f6dde4ac332bc45154f5e78e82.png Incidents | Logto https://cresclab.status.logto.io/ en Auth service (Cresclab Japan) recovered https://cresclab.status.logto.io/ Wed, 05 Nov 2025 23:13:21 +0000 https://cresclab.status.logto.io/#8a648993207325e7f4d12a69f0bae646af9e533241fd88dfc227765d9f2266e4 Auth service (Cresclab Japan) recovered Auth service (Cresclab Japan) went down https://cresclab.status.logto.io/ Wed, 05 Nov 2025 23:11:23 +0000 https://cresclab.status.logto.io/#8a648993207325e7f4d12a69f0bae646af9e533241fd88dfc227765d9f2266e4 Auth service (Cresclab Japan) went down Auth service (Cresclab Japan) recovered https://cresclab.status.logto.io/ Wed, 29 Oct 2025 07:57:32 +0000 https://cresclab.status.logto.io/#092ec5699c1e65628f78d1cc8f035b88ad6cbe9d19b5730a0c7ef236ad16bacb Auth service (Cresclab Japan) recovered Auth service is down https://cresclab.status.logto.io/incident/753509 Wed, 29 Oct 2025 07:57:00 -0000 https://cresclab.status.logto.io/incident/753509#a81e978ffd95cb63020efd537ffe0b8783821a7b668e47ad05daaea2d70ae260 The incident has been resolved. Auth service (Cresclab Japan) went down https://cresclab.status.logto.io/ Wed, 29 Oct 2025 07:39:30 +0000 https://cresclab.status.logto.io/#092ec5699c1e65628f78d1cc8f035b88ad6cbe9d19b5730a0c7ef236ad16bacb Auth service (Cresclab Japan) went down Auth service is down https://cresclab.status.logto.io/incident/753509 Wed, 29 Oct 2025 07:39:00 -0000 https://cresclab.status.logto.io/incident/753509#9b86aa8959867a7dea8b663fcbd064664a0bc9805e355fd10cffaf6a7440bbc8 Auth service is currently unavailable. This issue is related to Azure deployment swapping. We are working on a fix. Auth services are down https://cresclab.status.logto.io/incident/601773 Thu, 12 Jun 2025 20:58:00 -0000 https://cresclab.status.logto.io/incident/601773#7e3978b732602a2cb1609971931380012372b935649bc332e386bb57feafb392 Update: Cloudflare services have mostly recovered, and your Logto service performance should now be back to normal. The postmortem can be found [here](https://blog.logto.io/postmortem-june-12-2025). Auth services are down https://cresclab.status.logto.io/incident/601773 Thu, 12 Jun 2025 18:55:00 -0000 https://cresclab.status.logto.io/incident/601773#9f74932039da2b592286b10c732b793a8319e2c42f050778bb9e345cfab6b5f4 We’ve implemented a temporary solution, and your service should now be up and running again. There may still be some performance impacts as we continue to work with Cloudflare on a full resolution. Auth services are down https://cresclab.status.logto.io/incident/601773 Thu, 12 Jun 2025 18:36:00 -0000 https://cresclab.status.logto.io/incident/601773#ff4f8ff77639652106a4c70a95dfcb686702466f5bc61c4b982b02eb9d7ae515 Cloudflare has acknowledged the incident. We’ll keep you updated. https://www.cloudflarestatus.com/incidents/25r9t0vz99rp Auth services are down https://cresclab.status.logto.io/incident/601773 Thu, 12 Jun 2025 18:24:00 -0000 https://cresclab.status.logto.io/incident/601773#ce62cbf1782b1461ade8c12b7e44564815c9721365b2449e52972d0edf721daf Our Azure services are healthy. We’ve noticed the error was thrown by Cloudflare Workers, and we’re working on locating the issue. Auth services are down https://cresclab.status.logto.io/incident/601773 Thu, 12 Jun 2025 18:07:00 -0000 https://cresclab.status.logto.io/incident/601773#88231273abd978d0e58a111eaeeedf3226cd9fd2dbe0624f4b9359760a54c8e2 Auth service APIs are currently returning 500. We are investigating the issue.